1. Introduction
Welcome to Revie. These Terms of Use (“Terms”) govern your access to and use of our website, services, and any associated content (collectively, the “Services”). Please read through these Terms, and our Privacy Policy (together the “Data Protection Policies”) prior to using this website or any of our service channels.
By using this website or making a request through our service channels, you give your consent to and agree to be bound by these Terms and our Data Protection Policies. If you do not agree to all of the Terms and the Data Protection Policies, do not use this website or any of our service channels.
2. Use of Our Services
You may use our Services only if:
- You are at least 18 years old;
- You are legally capable of entering into a binding contract;
- All information you provide is accurate and up to date.
You agree not to:
Interfere with the operation or security of the platform.
3. Bookings and Payments
When submitting a booking or service request:
– You agree that all information provided is accurate;
– For services requiring payment, full payment must be made as stated at checkout;
– Certain services (e.g., Dummy Tickets) are instantly payable; others may require manual quotation and payment;
– We reserve the right to accept, decline, or cancel any service request
4. Cancellation and Refund Policy
Most of our services are non-refundable due to the nature of travel bookings and third-party policies.
Non-refundable Services
The following services are generally non-refundable once confirmed or processed:
- Visa consultations and visa support services
- Flight bookings (except where a refundable fare is explicitly requested and confirmed)
- Apartment or hotel bookings
- Dummy flight and hotel reservations
- Itinerary planning
- Transfers and car hire services
- Other time-sensitive or third-party-dependent concierge services
Refundable or Partially Refundable Services
If a service is refundable or partially refundable:
- It will be clearly stated in writing at the point of confirmation or payment;
- Any refund is subject to third-party terms and conditions, including processing timelines, refund channels and cancellation fees.
Important Notes
We will do our best to communicate these policies before booking.
5. Intellectual Property
All content on the Revie platform, including branding, images, copy, and design, is our property or used under license. You may not reproduce or distribute any part without written consent.
6. Third-Party Links
Our website may link to third-party websites. We are not responsible for their content or practices.
7. Limitation of Liability
Revie provides concierge services on a best-effort basis. We are not liable for:
- Errors in third-party travel bookings;
- Visa rejections;
- Service interruptions beyond our control.
To the extent permitted by law, we disclaim all warranties, express or implied.
8. Data Protection
Your privacy is important to us. Please read our Privacy Policy for details on how we collect, use, and protect your information in compliance with GDPR and other data protection laws.
9. Modifications
We may update these Terms from time to time. Changes to our terms will be posted on this page and, where significant or appropriate, communicated via email or prominently on our website. You should check our website from time to time to view our most up-to-date terms. Your continued use after updates constitutes acceptance.
10. Governing Law
These Terms are governed by the laws of the Federal Republic of Nigeria. The Nigerian courts shall have exclusive jurisdiction and venue over any dispute arising out of or relating to this Agreement, and each party hereby consents to the jurisdiction and venue of such courts. If you do not agree with the governing law of these terms, please do not use this Site. Any contentions, claims by you evolving from your access to use this website must be brought within six (6) months from the time which in which the action occurred.
Contact Us
If you have any questions about these Terms, please email us at: support@brandrevie.com.